Frequently Asked Questions
How do I clean my cape if it gets dirty?
Good news, the satin is washable! I recommend closing the velcro closure before hand washing the cape in the sink using liquid soap and then place on a hanger to drip dry in the shower. This washing method will keep your cape looking brand new and prevent the felt emblem from pilling.
My power wrist cuffs are too small.
You have a 50/50 chance of putting them on correctly. The straight edge should be by the wrist and the pointy edge is oriented towards the shoulder. If they still do not fit correctly contact us, firstname.lastname@example.org, to exchange your unused cuffs for the next size up. Small cuffs fit 4.25" to 6" wrists, Large cuffs fit 6.25" to 8" wrists.
I ordered the wrong size, how do I exchange my item for the correct size?
Mail back the unused item within 10 days of delivery for an exchange. Include in your package the item with the original order number and notation of the preferred size of your replacement.
Can I return my purchase for a refund?
What form of payment do you accept?
VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, PAYPAL
How long does it take for my order to arrive?
Normal turnaround is 6 to 10 business days. Orders will be mailed via USPS from Maryland.
What is my shipping cost?
Shipping and Handling will be determined at checkout based on items and mailing address.